EMT Practice Test

1. Question Content...

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Question1: In an insurance application; a claim case records the items of loss. Given the property reference
.ItemOfLoss(l).Description, .ItemOfLoss is a___________________________ Response:

Question2: You have a data page with product data. The data page is configured to reload if it is older than 1 day. If the data page was created at 9am on Monday morning, which of the following best describes when the data page will reload? (Choose One)

Question3: Which of the following steps provide easy configuration and maintainability of a savable data page for an existing data type ? (Choose Three)

Question4: When completing a new rule for, the "Apply To" field represents what?

Question5: In a new prescription request, all NSAID medication requests must have a pharmacist with DRG Level 3 approvals. Any pharmacist who meets or exceeds Level 3 may approve. To meet this requirement you configure the case design to have________________________. (Choose One)

Question6: Classes are used to________________________. (Choose Two)

Question7: Consider this requirement for a business transaction: An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
- If approved, the request is forwarded to the Fulfillment department.
- If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation.
- The Fulfillment department will process the request if the requested items are in stock.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

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Question8: The clipboard is a _________________ tool and is unique to each _________________?
(Choose One)
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Question9: Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status of New. How would you configure the report filter to support this requirement? (Choose One)

Question10: A home loan application requires application the legal team manager and the Finance team manager.
The Legal team manager must approve before the Finance team manager. How do you configure this requirement?
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Question11: Consider the following user story:
As a policyholder, I want to add a vehicleoperator to my insurance policy so I can extend coverage to the added operator.
Which two questions help you define the fields for the user view? (Choose Two)

Question12: A requirement defines what an application must do or satisfy to meet one or more ________?
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Question13: When does the Status of a case change when a Work Status change is configured on an Assignment shape?
(Choose One)

Question14: Information about the case data is stored in which page on the Clipboard? (Choose One)

Question15: Automating decisions based on business logic enables_________________

Question16: An airline has the following requirement:
A passenger requiring a service animalmust document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a serviceanimal.
How do you configure the case life cycle to meet this requirement?

Question17: Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
The customer service agent may request additional information from the customer.
The merchant is notified and given 15 days to dispute the fraud claim.
If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account.
If the fraud claim is rejected, the customer is notified and given 15 days to respond. Select the case life cycle design that follows the guidelines for identifying and naming stages.
A)

B)

C)

D)

Question18: A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third columns displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images. What three configurations steps would you take to support this requirement ? (Choose three)

Question19: What will happen when the user submits CollectInfo? Examine the screenshot below for Validate rule A which is referenced in a flow action named CollectInfo:

What will happen when the user submits CollectInfo?
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Question20: The Report Editor allows us to configure which type of rule?
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Question21: Select two benefits of adopting a rule delegation strategy.
(Choose Two)
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Question22: Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status of New.
How would you configure the report filter to support this requirement?
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Question23: How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?

Question24: Which statement best describes how a service level affects the urgency value of an assignment or a case?
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Question25: Adding instructions to a step _________.
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Question26: Which two statements identify why you should automate correspondence ? (Choose Two)

Question27: You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page. Which scope would you select for the data page ?

Question28: The Definition of Ready (DoR) is agreed during Prepare with the Scrum Master and is fixed for the remainder of project.
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Question29: Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership.
If the member chooses to make changes, a case ID is assigned to the request. Which two configurations, when applied in combination, achieve this behavior?
(Choose Two)
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Question30: An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, andManager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?

Question31: How does assignment routing improve efficiency ?

Question32: In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case.
Contact information changes must not alter or interrupt the primary flow of the case.
Which option meets the needs of this requirement?

Question33: Contact information changes must not alter or interrupt the primary flow of the case. Which option meets the needs of this requirement?
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Question34: Key Performance Indicators (KPIs) are used to ______________.
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Question35: A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount.
Select thecase type relationship that satisfies the requirement.

Question36: Adding instructions to a strep____________________________

Question37: Consider the following user story: As an account owner, I want to be able to add a member to my account so I can give the member temporary access.
Which two questions help you define the fields for the user view?
(Choose Two)

Question38: A Wait step may pause a case's processing until a predetermined time expires or
_____________________________.
(Choose One)
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Question39: In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.
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Question40: A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly. How do you satisfy this requirement?
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Question41: In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a
__________.
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Question42: Consider this business use caseiTo place an online order, a customer provides their personal details such as full name and address. The customer can search for,and select items to order. After the order is placed, it is processed by the Accounts Payable department. The order is then sent to the Fulfillment center where the order items are packaged and shipped to the customer. The customer may cancel the order at any time. Now consider this case life cycle design:

Question43: You have a cleaning service booking application, CleanApp. You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp - Data - CleaningPackages.
When defining your data type, which option would you choose for asset reuse?
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Question44: Which configuration informs a user by email when an assignment is added to the user's worklist?

Question45: What three questions should you answer to create effective correspondence ? (Choose Three) Who is the user that receives the correspondance ?

Question46: You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the _____ in the service level to 5 days.
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Question47: Which configuration informs a user by email when an assignment is added to the user's worklist?
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Question48: A customer views a product available in multiple color options. The customer must select only one color for each product.
Which UI control allow a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?
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Question49: Which two of the following scenarios are good candidates for rule delegation? (Choose Two)

Question50: You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

The requirement changes to allow the parent case to continue before the child cases resolve. How do you configure the Wait steps for this requirement?
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Question51: Which two dependencies do you enforce with a Wait step?
(Choose Two)
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Question52: Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue.
The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal?
(Choose Three)
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Question53: You are adding a field to your case type in which users must enter the day, month and year they were hired before the user can submit the user form. The field type must enforce a date format. What two validation approaches would you use to meet the validation requirements ? (Choose two)

Question54: A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the Case ID values so the case with the highest ID value appears at the top of the list and descends in order.
How would you design the report definition to support this requirement?
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Question55: What three questions can you ask to help you plan user views? (Choose Three)

Question56: When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

Question57: A case stage can be ____________.
(Choose two.)
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Question58: After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage. The claims adjuster then begins an accident investigation.
If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

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Question59: In Designer Studio, the Application Explorer displays ____________________.
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Question60: The Organization layer is the only layer in which you find technical assets.
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Question61: When defining a new case type, the best course of action is to:
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Question62: When creating a data page the requirement is to have the data cached and refreshed after 90 days, which refresh option is best suited to meet this requirement?
(Choose One)
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Question63: In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy. Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options.
(Choose Two)
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Question64: A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update ?

Question65: Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10.
If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by
10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Solution:

Determine whether the given solution is correct?
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Question66: A new work status value is defined using a field value rule for which Pega property?
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Question67: A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.
How do you configure the case types to reflect their relationship?

Question68: A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars.
Which routing approach do you use?

Question69: When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?
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Question70: You want to create a reusable font style for buttons, and links. To do this, you would create a ______.
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Question71: You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective?
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Question72: You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the parent case processing until the child cases are resolved?

Question73: A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference is .Language(Spanish)?
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Question74: In a help desk application, you have the following requirement: The Customer Support Representative must response to a help desk ticket within 4 hour after a customer submits a ticket. Where do you configure the service level to meet this requirement?
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Question75: To meet this requirement you need to set the ___________ in the service level to 5 days.
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Question76: Which two of the following are benefits of following Pega guardrails ? (Choose Two)

Question77: In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case. Contact information changes must not alter or interrupt the primary flow of the case.
Which option meets the needs of this requirement?
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Question78: Select two benefits of adopting a rule delegation strategy. (Choose Two)

Question79: Which two of the following methods can configure one stage in the case life cycle to advance to the next?
(Choose Two)
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Question80: You are defining a view for a loan application. If the loanapplicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?

Question81: A___________defines the look and feel of an application

Question82: A report contains the following columns: Case ID (.pylD), Work Assignment Urgency (.pxUrgencyAssign), Policy Number (.PolicyNumber), Policy Holder (.Policyholder), and Case Status (.pyStatusWork). Which of the columns need to be optimized so the rule form does not produce a performance warning? (Choose Two)

Question83: A bank wants to allow customers to deposit checks through their mobile phones. The check amount, bank routing number, and payer account number are scanned and sent to a check clearinghouse for processing.
Select each description on the left and drag it to the appropriate Three Pillars element on the right.

Question84: Which of the following are true about validating user input? (Choose Two)

Question85: Which two of the following options are benefits of using skin inheritance?
(Choose Two)
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Question86: Review the following decision table.

If the credit score is 800 and the outstanding balance is 1000, what is the result of the decision?
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Question87: Consider the following scenario: An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name the step where the request is sent to the manager?
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Question88: What type of step typically requires contextual instructions ?

Question89: User A should haveapplication permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?

Question90: In an insurance application; a claim case records the items of loss. Given the property reference
.ItemOfLoss(l).Description, .ItemOfLoss is a___________________________

Question91: In which of the following situations would you use a data transform?
(Choose Two)
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Question92: A government application provides field placeholder values to help users enter the correct dat a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
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Question93: You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before you can delegate the business rules? (Choose Three)

Question94: A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment.
To determine what type of routing to apply to each assignment, what question do you ask yourself?
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Question95: Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
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Question96: When developing the initial entity relationship diagram, it is not necessary to document standard case data such as _____, _____, and _____ as Pega automatically creates and updates these data elements for us.
(Choose three.)
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Question97: Which two of the following options is true about Directly Capture Objectives (DCO)?
(Choose Two)
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Question98: Which is a benefit of using multi-step forms?
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Question99: Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)

Question100: What two items should a developer configure before delegating a rule?(Choose Two)

Question101: In the first design sprint, during the initial workshop with an airline, you obtain several deliverables and outcomes. In the Answer area, identify the output type for each deliverable or outcome.

Question102: What three questions should you answer to create effective correspondence?
(Choose Three)
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Question103: A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you design the report?
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Question104: Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name thestep where the request is sent to the manager?

Question105: An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
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Question106: An insurance compagny offers personal property insurance. Jewelry is a special type of personal property.
Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users. Which routing approach whould you use ?

Question107: An application references the property .Customer.Address(Billing).State. What is the property mode for.Address(Billing)?
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Question108: When you configure a multi-step form, where do you identify the navigation template?
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Question109: Which statement best represents the relationships between controls, formats, and mixins? (Choose One)

Question110: Consider the lifecycle illustration below; Which automated steps may only be added via the process modeler?
(Choose Two)

Question111: You are configuring a declarative network that contains eleven declare expressions to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used as a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values.
The field that displays the interest rate appears on the approval form. To improve performance, how can you reduce the number of calculations?
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Question112: Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

Question113: The first stage of your process contains an assignment step. You need create a new custom user view with appropriate fields for this step. The quickest way to do this is via the__________. (Choose One)

Question114: A manager requests a report that contains the following columns: Create, Date, Case ID, Create Operator, and Work Status. You must sort the Case ID values to the case with the highest ID value appears at the top of the list and descends in order. How would you design the report definition to support this requirement ?

Question115: What does the basic Text Area (pxTextArea) control do?
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Question116: Select and move the Business Architect tasks to the Journey Centric Delivery project order column and place them in the correct order.

Solution:

Determine whether the given solution is correct?
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Question117: In an insurance claim application, you have the following requirement: All claims must be processed within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

Question118: In a support application you have the requirement: An email notification should be sent within four hours of receipt of the support issue. What in the service level should be set to four hours to meet this requirement?
(Choose One)

Question119: A _____________ rule allows us to set a property value automatically, whenever an input value changes.
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Question120: Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user ?

Question121: Select the use case that requires an integration by using roboticprocess automation (RPA).